1. Overview
Drury Professional Corporation (“Drury Professional Corporation,” “the firm,” “we,” “us” or “our”) respects your privacy. This policy describes the personal information we collect through druryfamilylaw.ca (the “Site”), why we collect it, how it is used, disclosed and protected, and the choices available to you. It is written to comply with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, for our Alberta office, Alberta’s Personal Information Protection Act (“PIPA”).
This policy covers the Site only. It does not describe how we handle information we receive once we have agreed to act for a client, which is instead governed by our engagement/retainer agreement and applicable law society and privacy obligations owed to clients.
2. Who we are
Drury Professional Corporation operates offices in Calgary, Alberta and Point Edward, Ontario, and is the entity responsible for personal information collected through this Site.
3. Information we collect
We collect information you choose to submit through two types of forms on the Site.
Contact form
The general contact form on our Contact page collects: your name, email address, phone number, province, the type of matter, and a brief description of your matter.
Intake forms
Once you reach out, or if you complete one of our matter-specific intake forms directly, we collect more detailed information intended to prepare us for an initial consultation, which is not legal advice and does not create a solicitor-client relationship. Depending on the specific intake form, this can include:
- Your full legal name, date of birth, email address, telephone number, occupation, income, and full address;
- The other party’s full name, any other related names (such as aliases or a maiden name), date of birth, occupation, income and address, to the extent known to you;
- Whether there are children from the relationship at issue, and, if so, each such child’s full name and date of birth;
- Whether there are other children from a previous relationship, and, if so, each such child’s full name and date of birth;
- A description of the issues on which you are seeking advice, any existing court proceedings, orders or agreements, important dates or urgency, and a summary of the outcome you are seeking.
Please do not include information you consider highly sensitive, confidential or privileged in either form unless a lawyer at the firm has first confirmed, in writing, that the firm represents you.
4. How we use your information
We use the information submitted through our forms to: respond to your inquiry; assess whether the firm may be able to assist with your matter and identify potential conflicts of interest; prepare for an initial consultation; and communicate with you about scheduling and next steps. We do not use information submitted through these forms for marketing to third parties, and we do not sell personal information.
5. Third-party service providers
We use the following third-party services to operate the Site. Each processes limited data on our behalf and maintains its own privacy and security practices:
- EmailJS — the contact form and intake forms use EmailJS, a third-party service, to transmit the information you submit from your browser to our firm email addresses. The content of your submission passes through EmailJS’s infrastructure in order to be delivered to us.
- Google Fonts — the Site loads typefaces from Google Fonts’ content delivery network. Loading a font from Google’s servers can expose your IP address and basic request information (such as browser type) to Google, in the same way any request to an external server does.
- Google Ads and Google Analytics (GA4) — used only if you accept optional cookies through our cookie-consent banner, to measure advertising conversions and site usage. See Section 6 for details and how to decline.
We do not use any other third-party processors, advertising networks or data brokers on this Site.
6. Cookies and analytics
This Site does not set any cookies of its own. It uses a cookie-consent banner that lets you accept or decline optional cookies used for advertising and analytics measurement, specifically Google Ads (conversion tracking) and Google Analytics (GA4). Necessary site functionality — browsing pages, viewing content, submitting the contact or intake forms — does not depend on these cookies and works identically whether you accept or decline.
If you accept, Google may set cookies such as _gcl_au and IDE (Google Ads, to measure ad conversions) and _ga/_ga_* (Google Analytics, to measure site usage). If you decline, or if you do not make a choice, none of these cookies are set and no data is sent to Google Ads or Google Analytics. Your choice is stored on your own device and applied automatically on later visits until you change it. You can review or change your choice at any time using the “Cookie preferences” link in the site footer. We do not use any other cookies, trackers or advertising networks on this Site.
7. Data retention
We retain information submitted through the contact form and intake forms only as long as reasonably necessary to respond to your inquiry, assess whether to accept your matter, and comply with our professional, insurance and legal obligations. If we do not end up acting for you, we retain intake information for a limited period consistent with conflict-checking and file-management practices, after which it is securely deleted or anonymized. If we accept your matter, information provided at intake becomes part of your client file and is retained under our client file-retention practices instead of this policy.
8. Disclosure of your information
We do not disclose personal information submitted through the Site to third parties except: to the service providers described in Section 5, solely to operate the Site; where necessary to run a conflicts check within the firm; where required by law, court order or the rules of the Law Society of Alberta or the Law Society of Ontario; or with your consent.
9. Security
We take reasonable administrative and technical steps to protect personal information submitted through the Site against unauthorized access, loss or misuse, including restricting who at the firm can access submitted forms. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information through the Site as described in Section 3.
10. Information about children
This Site is directed at adults seeking legal services and is not intended for use by children. However, because family-law and estate matters often concern a client’s children, our intake forms ask adult users to provide limited information — full name and date of birth — about children connected to the matter, such as children of the relationship at issue. That information is provided by the adult submitting the form, is used solely to prepare for the consultation described in Section 4, and is handled with the same care as the rest of the intake submission.
11. Your rights
Under PIPEDA and, where applicable, Alberta’s PIPA, you have the right to: request access to the personal information we hold about you; request correction of inaccurate or incomplete information; and withdraw consent to our collection, use or disclosure of your information, subject to legal or contractual restrictions and reasonable notice. To exercise any of these rights, contact us using the information in Section 13.
12. Changes to this policy
We may update this policy from time to time by posting a revised version on this page. The “Effective date” above reflects the date of the current version. We encourage you to review this page periodically.
13. Contact us / privacy officer
Questions, access requests or concerns about this policy or our handling of your personal information can be directed to Drury Professional Corporation at info@druryfamilylaw.ca, by phone at 587 330 0897 (Alberta) or 519 542 0006 (Ontario), or by mail to 520 5th Avenue SW, Calgary, Alberta, or 722 Lite Street, Point Edward, Ontario. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or, for Alberta matters, the Office of the Information and Privacy Commissioner of Alberta.